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Where can I locate airline ratings?

Though there is qualitative information available for American airlines from the United States government, we recommend looking at Skytax instead.  Skytrax audits both domestic and international airlines using a five-point scale and focuses on product and service quality rather than competitiveness of fares and rewards programs.  Only a few carriers, such as Singapore Airlines and Cathy Pacific, receive a top rating of five.  If you have a choice of carrier for your selected route, we recommend that you consider airline ratings before purchasing your ticket, especially for long-haul flights to avoid enduring many hours of poor service.

last updated 2008.09.02
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